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General Insurance (Defaults & Commercial Insurance Screens) 

This set-up relates to your preferences regarding General Insurance… 


If, for example, you only sell insurance to doctors, or retired people, you can save yourself some time by setting-up a default occupation that then appears automatically, every time you start a new client. 

 Setup General Insurance, Defaults.png 

You can also set-up a default period for your motor cover notes, for which the start and end dates may then be generated automatically via the “=” button to the right of the “Cover note issued” field.

And you can set-up your system to calculate your policy end dates automatically as either the date due for renewal (i.e. same date next year), or as the actual policy expiry date.

Regarding the tick-boxes...

  1. "Show additional motor details" adds four additional free-format fields to your "Motor / Private Vehicle" policies via a “More” button that will appear on the screen, as shown below. These can be used to hold any data of your choosing, which can subsequently be passed to a Word document (via Table “Quotel – Motor1”, fields “Additional1 to 4”).
  2. "Retain compliance dates at renewal" keeps the dates when each renewing policy was originally incepted.
  3. "Show additional motor fleet details" adds a second screen to your "Motor / Fleet Scheme" policies where you can add the details of up to 100 vehicles. 
  4. "Show alternative claims screen if no policy linked to claim" activates an alternative, more generic type of screen.

 Setup General Insurance, Additional motor fields.png


Use this to set-up your preference for the invoice date and the most common payment method, which will then appear automatically. 

Select “Today” if you prefer your accounts to reflect when each policy was posted to the accounts. Alternatively choose “On risk” if you prefer your accounts to reflect the actual start dates of the policies. 

If most of your clients pay your brokerage for their policies then probably you should set-up the “Paid by” as “CHEQ” and the “Pay method” as “CH”. Alternatively if your clients tend to pay the insurers directly, via direct debits, then set-up both fields as “DD”.  

 Setup General Insurance, Posting.png


You are recommended to select “Premium as shown for MTA” so that the system will accept whatever cost you enter for each mid-term adjustment. 

However, if you intend to re-quote the entire policy based on the mid-term changes (e.g. same quote as original, but now comprehensive instead of third party) and require the system to automatically adjust this re-quote for the period remaining (i.e. larger premium, but only for so many remaining days of the term), then select “Difference between policy & MTA”.

 Setup General Insurance, MTAs.png

You can also set-up the default time when MTAs start, which can either be 1 am the next day, or in one hour’s time on the current day. 

Setup Commercial

This tab has two separate sections to set-up screens and prompts, as shown below.. 

 Setup General Insurance, Commercial pop-up.png

Set-up Commercial Screens

Use the “Set-up commercial screens” button to choose the screens you require for each type of commercial insurance. In the example below all “Bonding liability” type of products would be displayed with the default “Initial commercial” screen, followed by the “Employers liability” and “Declinations & warranties” one (because they have been ticked), and then the default “Premium details” screen. 

As well as being able to choose WHICH screens to display for a given product type, you can also SEQUENCE them by using the “Move” buttons (i.e. highlight the screen in question, then click a “Move” button to shift it up or down.

 Setup General Insurance,Commercial, Screens.png

A good idea is to tick all the screens for a given type of product, then create a dummy policy for that product and check what fields appear on each screen (n.b. you could use the “File /Print” option “Print current screen” for each). Then return to this set-up and carefully select which screens you require for each type of commercial insurance. 

As well as the being able to scroll through the selected screens using the right curve arrow it is also possible to jump to the desired page using the drop down box in the top right of the page.

 Setup General Insurance, Show all screens.png

Set-up Commercial Prompts

A number of the Commercial screens have user-definable prompts, like the three shown below on the “Contract Works/Plant” screen. Use the “Set-up Commercial Prompts” option to enter default text for each such prompt. 

 Setup General Insurance, Commercial prompts.png

Setup Commercial Trades

Setup General Insurance, Trades.png


The “Credit” tab only applies to General Brokers who use Tactica Premium Credit as a source of credit for their customers (n.b. similar to Close Brothers). When this option is ticked, then provided the policy in question has an appropriate policy stage, when posted to accounts its details will be added to a csv file (comma separated variable) to be forwarded to Tactica.

Setup General Insurance, Credit.png