To start a fee timer simply click the “stopwatch” icon on the toolbar, whereupon a digital clock will appear at the bottom left of the screen, as shown below.
There are two fee timers per logged-on user, one on the Diary and another on the main Durell program. This means each user can run one to time their intended “all-day” fee work (e.g. preparing an investment strategy for Aaron F), while using the other to time any interruptions (e.g. phone calls). As soon as the second timer is started the first will automatically stop (i.e. because you cannot be working on two sets of fees simultaneously). Then when the second timer is stopped the first will automatically re-start again. To start the second fee timer click the “stopwatch” icon on the toolbar of the screen that does not yet have a timer running in its bottom left corner.
To stop a fee timer…
o optionally use the “Reset” buttons to set the counters back to zero
o optionally click on any of the hour, minute or second displays and use the “Up” and “Down” buttons to adjust them
o optionally use the “Countdown” tick box if you’d like to use the Timer as an alarm clock (i.e. to go off when the “Elapsed time” is reduced to zero)
You may save each timed period in the Diary, as follows…
You’ll then be presented with the “Make Fee Entry” pop-up, shown below, where you can optionally choose to save the diary notes (e.g. “Investment strategy report”, as shown above) in the client’s notes and also the adviser’s notes, shown below. However be aware that you need the diary entry to automatically generate fee invoices in the accounts, while the entries in the notes are for information only and have no affect on the accounts. See also “Clients, Additional Note & Chase-up Reminders”.
To generate fee invoices periodically use the “Signpost / Post fees to accounts” option (see “Diary, Fee Invoices”)
Analysis of Time Spent
For an analysis of time spent on fee work use the “File / Print / Time Spent” report (see “Diary, Printing and Reports”).